Smart Solutions for…

Tomorrow’s Business Needs

itelbpo provides Business Process and Contact Center Management services including Inbound/Outbound Customer Engagement, Sales & Booking, Web Chat, Data Entry, Pay Per Click, Quality Assurance & Recruitment

We focus on maximizing the client’s lifetime value, whilst increasing competitive advantage by meeting specific organizational targets.

Founded in 2012, itelbpo presents smart solutions for business process and contact center management services and offers an integrated suite of effective operations including:

  • Inbound/outbound Customer Engagement
  • Sales
  • Booking Services
  • Web Chat
  • Google PPC Management
  • Data Entry
  • Quality Assurance
  • Recruitment

We are problem solvers creating impactful solutions that make sense for your unique needs and goals.

Philosophy: Everything is connected

Whether we call it the domino principle , a chain reaction or ripple effect, we believe that each element of our business is affected by the next. It’s about creating successful strategies that adapt to the present situation and implement a mindset that continually pushes towards the future.

Culture: We believe in people first

From our support teams and leaders to our clients and the customers we serve, we are mindful of the dynamic interactions that take place each day. Our “open-door” policy and “ team-oriented” corporate culture creates an environment that promotes quality service and productivity.