simple. secure. agile.
In-Culture Customization Through a Blended Delivery Platform
We’re redefining the way modern business process services are delivered by offering a blended solution based on customers serving customers. Through an optimized and passionate workforce of hand-picked geographically-dispersed teams, we offer a perfect balance of delivery locations and value that allows you to choose a single or blended delivery model to best fit your needs.
Incubating ideas … nurturing talent and success
Customers serving customers
Resilient, Adaptable and Secure Technology
Our enterprise grade technology includes both proprietary and top rated industry standard tools and platforms with robust and secure network connectivity & redundancy at all sites with no single point of failure. Our itel at-home agent platform is the most advanced and secure in the industry.
A Culture Unlike Any Other
It’s simple. The right culture, the right mindset and the right spaces make a difference in how our team functions and feels, and as a result, how they deliver customer experiences.
We expect to learn something new every day. If we didn’t, we wouldn’t adapt as quickly and as effectively as we do. itelbpo’s SMART Academy combines a mix of leading industry platforms and internally designed curriculum that allows us to capture learnings and distribute tailored training across the organization.