Yoni Epstein

    Yoni Epstein

    Founder & CEO


    • Currently sits on several government boards including JAMPRO, the countries sales and marketing agency
    • Montego Bay Free Zone Company Employer of the Year in Jamaica for three consecutive years (2013, 2014 & 2015)
    • Ranked amongst the 50 most influential executives in nearshore outsourcing for the Latin American and Caribbean region
    • Nearshore Americas 2016 Entrepreneur of the Year

    Yoni’s Story

    Yoni Epstein is among itelbpo’s most valuable assets, lending his expertise as the former Global Director of Call Centers for Sandals Resorts International, where he oversaw 500+ team members for their 15 business units.

    He is the Chairman & CEO of itelbpo and oversees a workforce of 780 full-time employees across 5 sites located in Montego Bay and Kingston, Jamaica and Freeport, Grand Bahama. Mr. Epstein holds a leading authority on the subject of outsourcing in the Caribbean along with being the first Vice-President and immediate past President of the Business Process Industry Association of Jamaica (BPIAJ).

    He was recently named chairman for CarRental8.com a rental brokerage firm based in Tampa, Florida that provides a rental car booking service that manages over 80,000 bookings per year and has supply agreements with all of the major car rental brands globally.

    He also sits as a Board Director of JAMPRO, Jamaica’s investment authority & Montego Bay Free-Zone Co. Limited, which is the largest provider of BPO space in Jamaica.

    Lastly, Mr. Epstein is the Chairman of Alpha Angels an angel investment group made up of other entrepreneurs in Montego Bay, Jamaica that invests in early stage startups.

    If everyone is moving forward together, then success takes care of itself

    Yoni Epstein